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Diversified products support various business scenarios,Help your business easily meet the challenges of the intelligent age

明智SCRM

获客那么贵,保客那么难!如何维护客户,与客户保持亲密关系?明智SCRM,帮助企业连接内外,实现从营销获客、客户运营、销售转化到服务保客的客户全生命周期数字化管理,智慧洞悉客户需求,不断赢得客户信任,让转化更高效,复购更持续!

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会话智能

明智工作会话智能平台为企业提供智能化的销售服务行为支持及过程管理解决方案,基于企业微信、会议、邮件、Call Center等线上客户会话数据和线下服务的沟通数据,让企业掌握每一次业务关键转化环节,找到优化销售服务的依据,帮助企业沉淀业务knowhow,让一线员工轻松掌握业绩提升技巧,持续提升销售服务执行力。

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CDP (Customer Data Platform)

Mininglamp's Customer Data Platform (CDP) integrates consumer data from marketing, sales, and service channels to help enterprises deliver a superior customer experience. As a powerful, one-stop system for data access, data governance, data modeling, and data services, it identifies and connects customers across devices and platforms based on Super IDs, making it easier for enterprises to better customer experience in marketing, sales, and services to realize efficient centralized customer management and operation.

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知识数据中台

针对企业知识搜索难、易流失、复用率低等难题,明智工作知识数据中台,基于AI与知识图谱等技术,将企业海量知识沉淀形成资产;同时,将这些知识自动分发给需要的员工,提升其工作效率;此外,在业务的优化过程中,将不断涌现的新知识,再实时反哺给一线员工。从知识生产到应用,再从新知识的涌现到应用,助力员工实现螺旋式成长。

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明智工作
明智SCRM
获客那么贵,保客那么难!如何维护客户,与客户保持亲密关系?明智SCRM,帮助企业连接内外,实现从营销获客、客户运营、销售转化到服务保客的客户全生命周期数字化管理,智慧洞悉客户需求,不断赢得客户信任,让转化更高效,复购更持续!
会话智能
明智工作会话智能平台为企业提供智能化的销售服务行为支持及过程管理解决方案,基于企业微信、会议、邮件、Call Center等线上客户会话数据和线下服务的沟通数据,让企业掌握每一次业务关键转化环节,找到优化销售服务的依据,帮助企业沉淀业务knowhow,让一线员工轻松掌握业绩提升技巧,持续提升销售服务执行力。
CDP (Customer Data Platform)
Mininglamp's Customer Data Platform (CDP) integrates consumer data from marketing, sales, and service channels to help enterprises deliver a superior customer experience. As a powerful, one-stop system for data access, data governance, data modeling, and data services, it identifies and connects customers across devices and platforms based on Super IDs, making it easier for enterprises to better customer experience in marketing, sales, and services to realize efficient centralized customer management and operation.
知识数据中台
针对企业知识搜索难、易流失、复用率低等难题,明智工作知识数据中台,基于AI与知识图谱等技术,将企业海量知识沉淀形成资产;同时,将这些知识自动分发给需要的员工,提升其工作效率;此外,在业务的优化过程中,将不断涌现的新知识,再实时反哺给一线员工。从知识生产到应用,再从新知识的涌现到应用,助力员工实现螺旋式成长。
业务数据中台(标签中心+SmartBI)
针对企业数据分散、数据利用率低等问题,明智工作业务数据中台,帮助企业整合全域多源异构数据,通过交叉计算与预置模型,对数据进行精准分类,结合自助式BI分析,将业务指标可视化,及时调整运营策略,促进业务指标达成。
金融
金融SCRM
通过采集客户与金融机构之间的互动行为、沟通会话,整合金融机构内部客户交易数据,明略科技数据驱动的金融机构零售客户一站式私域运营平台帮助规模化运营私域客户的金融机构建立包含客户、企业和员工的数据底座;描述客户兴趣和行为偏好;反映员工的工作行为和绩效产出;建立产品、服务、内容和运营活动的知识体系;通过智能算法帮助金融机构实现员工工作提效和客户端到端的智能运营
Smart Data Asset Management System for Financial Institutions
Powered by the knowledge graph, natural language processing (NLP), and experience of financial institutions in data governance, the product facilitates the end-to-end process from data assets being taken as production factors to their value realization, involving the planning, development, operation, control, evaluation, and supervision. In addition, the product optimizes the development, use, and disposal of data assets, and maximizes data value, so that data assets are managed in a more viable, comprehensible, usable, evaluable, and operable manner.
Knowledge Graph-based Financial Risk Audit System
Integrating big data distributed technologies, AI algorithm models, and knowledge graph-based exploratory business intelligence (BI), the product provides financial institutions with a complete set of solutions, including an off-site audit data middle office that aggregates multi-source heterogeneous data, an audit compliance model that combines AI technologies and financial know-how, a unified audit knowledge graph and a unified knowledge base for the financial sector, and a visualized analysis interface that features human-machine interaction.
Intelligent Service Platform for Commercial Area
This product is designed to help governmental agencies create smart commercial areas with local characteristics. With the Smart Life Service Platform for Commercial Area, Smart Marketing Platform, Digital Service Platform for Commercial Area, and Integrated Platform of Security and Fire Protection, governmental agencies can monitor merchant operations, analyze data of commercial areas, consumers, and investment promotion, and help make better decisions on industry analysis, thus driving transformation and upgrade of commercial areas, improving people's well-being, and vitalizing the real economy.
Intelligent Operation Center (IOC) for Smart Cities
Designed for governmental agencies, the Intelligent Operation Center (IOC) for Smart Cities (or City IOC Statistic Analysis Model Platform) can speed up project construction by building business statistic analysis models quickly. By analyzing and accumulating industry business data, the platform offers a diversity of topic and subject-based statistic analysis model repositories to support all aspects of city operation and management.
Industry Development Big Data Platform
Powered by such technologies as big data, machine learning, natural language processing, and knowledge graph, this platform helps city industry development, economic operation, park services, and other administrations analyze the spatial distribution of industries and enterprises, create panoramic graphs, build multi-dimensional research & evaluation models, and promote precise investment promotion, thus providing professional support for industry planning, investment promotion, construction, supervision, and provision of services.
City Data Middle Office and Governance Services
Driven by both data and knowledge, the efficient intelligent platform helps form a closed perception-cognition-action loop to feed big data to new smart cities and empower innovations.
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